Contact
The fastest way to reach Unlock Retail is by email. Use the address below that best matches your question.
Customer support
support@unlockretail.com
Help with the dashboard, your account or operational questions.
Privacy & data requests
privacy@unlockretail.com
Data access, deletion, correction and questions about our Privacy Policy.
Response times
We aim to respond to most enquiries within two business days. For urgent customer support, please include your organisation name and dashboard URL so we can route your message to the right team.
About email from Unlock Retail
Email from Unlock Retail is transactional — it relates to your account, an action you took on our website, an invitation from a customer, or service-related notices. We do not use purchased, rented or scraped email lists. For more detail see our Privacy Policy.